Return your items within 30 days of delivery using our Returns Centre.
Items must be unworn and in new condition with tags and packaging intact. Shoes must be returned with the original shoe box & your item/s placed into the mailing bag or box and securely sealed.
Package your goods with all original packaging (including your shoe box) with your receipt.
Print and securely attach the provided returns label to the front of your return package.
We are currently experiencing processing delays and we apologise for the inconvenience.
We will process your return as soon as possible. Please allow up to 5-10 business days for us to process your return from the date your order arrived back at our warehouse. Please note that even if our processing is delayed, your return will still be eligible if it was submitted within 30 days of delivery and complies with our returns policy.
When your return has been received, $12 for the cost of your return label provided will be deducted from your refund or from your gift voucher.
If you request an exchange, you will need to pay $12 on the returns portal. Exchange requests are not always guaranteed and are subject to stock availability.
If we receive a return for an item marked final sale you will be contacted to arrange for it to be re-shipped to you.
