Buy Now, Pay Later

All you need:

• An Australian debit or credit card (Australian customers)
• A New Zealand debit or credit card (New Zealand customers)
• To be over 18 years of age
• To live in either Australia or New Zealand

To use this service:

• Add your items to your bag and check out as normal
• In checkout select Afterpay as your payment method
• Enter your details with Afterpay and you're done!

Other things to note:

• The funds for the first payment will need to be available at the time of checkout.
• If you are a new Afterpay customer, the first payment will be made at the time of purchase, with payment over the next 6 weeks.
• Once you have been an Afterpay customer for at least 6 weeks, for all orders under $500, your first payment is made in 14 days, with final payment in 8 weeks.
• Your payment schedule will be emailed to you.
• If you wish to return your items you can choose an exchange, or the payment plan can be cancelled.
• If you fail to make payment, you will be charged a late payment fee of $10 with a further $7 fee added 7 days later if the payment is still unpaid.

Afterpay is available at Tony Bianco Boutiques as well as online.

How to use in-store:

1. Choose your items
2. Add your Afterpay card to your wallet
3. Tap your card at the payment terminal
4. Take your items home

All you need:

• An Australian debit or credit card (Australian Customers)
• To be over 18 years of age
• To live in Australia

Other things to note:

• The funds for the first payment will need to be available at the time of checkout.
• If you are a new Afterpay customer, the first payment will be made at the time of purchase, with payment over the next 6 weeks.
• Once you have been an Afterpay customer for at least 6 weeks, for all orders under $500, your first payment is made in 14 days, with final payment in 8 weeks.
• Your payment schedule will be emailed to you.
• If you wish to return your items you can choose an exchange, or the funds can be refunded to you, though the payments will continue to come out. Please note you will not be out of pocket.
• If you fail to make payment, you will be charged a late payment fee of $10 with a further $7 fee added 7 days later if the payment is still unpaid.

Afterpay and Laybuy are available in-store and online for Tony Bianco. We also accept returns of online purchases in our boutiques, which includes transactions paid for using Afterpay and Laybuy.

For online returns - The refund will be triggered through Afterpay or Laybuy and you will receive a notification that the order has been refunded. All communications will come from Afterpay or Laybuy.

For in-store returns - The store team will provide the refund onto your card for you to be able to pay off the remaining amount on your Afterpay or Laybuy account.

If you'd like to return your purchase, please see our returns information.

Orders paid for with Afterpay or LayBuy are subject to our returns policy.

If you need any assistance, please email enquiries@tonybianco.com, use Live Chat to discuss with our friendly Guest Experience team or alternatively call us on +61 3 9069 5308.

Who is Klarna?

Klarna is a global payment and shopping provider that takes end-to-end responsibility for your payment. Klarna allows shoppers to buy now and pay later at more than 200,000 retailers around the world. Learn more.

What are 4 interest-free instalments from Klarna?

When you pay in 4 interest-free instalments with Klarna, your purchase is split into 4 payments automatically charged to your debit or credit card every 2 weeks. There is no interest and no fees when payments are made on time. It’s that easy.

Who is eligible to use Klarna?

Klarna is available to customers located in Australia only, who are aged 18 years and over.

Is there a cost for paying in 4 interest-free instalments?

There are no added costs or upfront fees when using this payment option. A late fee may be charged for payments made after the due date. View terms here.

Will this impact my credit score?

Klarna performs a credit check when you first create a one-time card in the shopping app or the first time you pay a seller with Klarna through their site. We may perform other credit checks for future purchases you make to keep our commitment to lending responsibly.
The check is completed by a third party, Illion. This check will be visible on your credit report and could have a small impact on your credit score. Learn more.

What happens if I cancel or return my order?

As soon as we have received and accepted your cancellation or return, Klarna will cancel any future scheduled payments as well as refund any amounts due. The return will be reflected in the Klarna app immediately.

Why have I not been offered pay in 4 interest-free instalments?

Eligibility to pay in 4 interest-free instalments with Klarna is generated by algorithms that consider a number of factors. All orders are assessed individually, and if you have been accepted for a Klarna payment method before, it does not mean it will be offered for every order. In turn, being denied once does not mean you will be denied for all future orders.

How do I pay for my order?

As soon as your order is shipped, you will receive an email from Klarna outlining your payment schedule. Payments will be automatically withdrawn from the debit/credit card you provided at checkout.

When is my payment due?

The first ¼ of your payment is due when your order has shipped. The remaining three payments will automatically charge every two weeks. Your payment schedule is sent via email and you can also access your payment schedule in the Klarna app by clicking on ‘Spending’, choosing the order you want to see, and then clicking on ‘Show Plan’.

Can I pay before the due date?

Yes. Just open the Klarna app or log onto https://app.klarna.com/ to pay off your balance early.

Is my payment information safe?

Your payment information is processed securely by Klarna. No payment details are shared with Tony Bianco. All transactions take place via connections secured with the latest industry standard security protocols.

I still have questions regarding payment, how can I get in touch?

Chat with our support team 9:00-18:00 7 days a week in the Klarna app or review Klarna’s Customer Service page for a full list of FAQs.